Vendon has introduced a new wallet top-up feature on their QuickPik app, simplifying cashless payments for users and increasing engagement for vending and coffee operators. A newly added wallet top-up feature allows users to add funds using payment cards, creating a more seamless experience for customers and increasing engagement for operators. This new feature reinforces the company’s commitment to delivering innovative, user-friendly cashless payment solutions for the vending and coffee industry operators.
QuickPik app conveniently connects to Vendon Cloud, which offers a comprehensive, all-in-one loyalty platform for managing loyalty programs and controlling wallet top-ups and transactions, making it easier for operators to enhance the customer experience seamlessly within the app.
Responding to customers’ needs
While mobile payments have been available for years, their adoption among vending operators and users has been slower than expected. However, the QuickPik platform has experienced significant growth over the past year, with a 59% increase in wallet top-ups and a 72% rise in overall transactions. This trend reflects the growing acceptance of mobile payments. To further boost engagement, Vendon’s wallet top-up feature simplifies the process, encouraging greater use of cashless payments, enhancing customer loyalty, and driving repeat business.
No additional costs for operators
The new wallet top-up feature is included at no extra charge for all QuickPik users, with no need for additional subscriptions. Operators interested in providing this service to their customers simply need to sign a payment agreement to activate the feature.
How the wallet top-up feature works
The new feature provides a straightforward process for users to load funds into their QuickPik wallet. Users can securely add funds to their wallets in seconds, with real-time balance updates and 3D Secure (3DS) protection for peace of mind. A digital receipt with full transaction details is provided for the user’s records.
Furthermore, it allows users to control their spending by preloading funds, ensuring faster checkout times at the machines, and reducing the likelihood of failed transactions due to card authorization issues.
Competitive Edge for Operators
This new functionality provides several advantages for vending and coffee operators. By encouraging users to load funds into their wallets, operators can reduce per-transaction authorization fees and create a more frictionless purchasing experience. Additionally, this feature drives recurring customer engagement, as users who top up their wallets are more likely to return to spend their prepaid balance, boosting loyalty and repeat business.
Moreover, QuickPik’s compatibility with a wide range of vending and coffee machines, combined with lower transaction fees compared to other solutions, makes it an attractive choice for operators aiming to enhance customer satisfaction and efficiency.
As a PCI DSS Level 1 service provider, Vendon ensures the highest standards of payment security, further reinforcing its appeal to operators.
About QuickPik
QuickPik, created by Vendon, is a platform that combines loyalty and payment solutions for vending and coffee operators. It makes it easy to reward customers with bonuses or free products, while also offering convenient payment options through the QuickPik app—all in one solution.
Operators looking to enhance customer loyalty and streamline transactions can activate the new wallet top-up feature by signing a simple payment agreement.
For more details, visit vendon.net/loyalty.
