Step into any busy café and you’ll notice the same pattern: a queue stretching to the door, baristas rushing between grinders and portafilters, and a manager glancing nervously at the clock. Cups go out, orders pile up, and somehow the numbers at the end of the day don’t always match the effort put in. That gap — between what’s happening behind the counter and what managers actually see — is where Vendon comes in.
At Host Milano 2025, Vendon is not just showing technology. We’re showing a way for operators, roasters, and café chains to finally uncover what happens between bean and cup. For years, the traditional espresso machine has been a black box. You trusted the barista’s skill, but you couldn’t see the reality: was the extraction right? Were the beans used efficiently? Were customers waiting too long when the machine slowed down?
Now, the mystery is gone. With BaristaBox connected to Vendon Cloud, espresso machines start speaking a language of numbers: brewing times, water flow, shot volume, extraction consistency, ingredient use, even cleaning cycles. Suddenly, café managers and roasters no longer rely on intuition. They see the hard data — and they see it across every machine, every location, all in one dashboard.
This visibility doesn’t just help with efficiency. It’s about quality control. A single bad cup can damage a brand more than a dozen good ones can repair. With real-time data, operators know instantly when recipe standards slip. The guesswork disappears, and with it, the risk of serving coffee that doesn’t meet the brand’s promise.
Imagine knowing, in real time, whether a grinder needs adjusting, if cleaning has been skipped, or if the number of cups sold actually matches the kilos of beans delivered. For café managers, it means faster service and tighter control over margins. For roasters, it means peace of mind that their coffee tastes the way it should — everywhere it’s brewed.
Raivis Vaitekūns, Vendon’s Global Partnerships Manager and resident coffee expert, puts it simply:
“Coffee businesses live and die by consistency. When you walk into a café with your brand on the menu, you want to know the taste in Milan matches the taste in Madrid. What we’re doing with espresso machine telemetry is giving roasters and operators that certainty. It’s not about data for data’s sake — it’s about trust in every cup served.”
This is the story Vendon brings to Host Milano: not technology for technology’s sake, but visibility where it matters most. It’s about making sure the line moves faster, more coffees reach customers, and every decision is backed by real data, not assumptions. Whether you run ten cafés or ten thousand, the question is the same:
What are your baristas not telling you?
