Automatic Route Planning for Vending & Coffee Operators

Every machine reports its stock to Vendon Cloud. Before the shift starts, each refiller has a route on their phone: low machines on, full machines off, shortest drive. Nobody builds it by hand.

Vending operator planning a service route in the Vendon Cloud mobile app, which shows machines needing a visit as numbered pins on a map
65%

fewer unnecessary visits reported 

30%

more machines with the same team

1 h โ†’ 5 min

time saved on daily route planning

Who is Route Planning PRO for?

Vending and coffee businesses that refill machines in the field. It pays off most when you run several vans or refillers and the fleet keeps growing.

Vending operators

Snack, drink and combo machines in offices, factories, hospitals and schools. You want fewer sold-out spirals and fewer stops at machines that are still full.

Coffee & OCS businesses

Office coffee machines and roasters who rent out machines. You want beans, milk and cups topped up before they run out โ€” without driving to every office every week.

Works with any vending or coffee machine connected to Vendon Cloud, whatever the brand.

Still planning routes by hand?
Four problems it creates.

01

Your vans drive to machines that are still full.

โ€œHe drove 25 minutes to a machine that was 80% full โ€” and the busy site down the road sold out.โ€

WITH ROUTE PLANNING PRO

Machines that donโ€™t need a visit never make it onto the route. The van goes where stock is low, so the sell-outs get caught and the wasted stops disappear.

65% fewer unnecessary visits
02

More machines means hiring another refiller.

โ€œWe are going for new locations. We need more staff.โ€

WITH ROUTE PLANNING PRO

When routes follow what machines need, every refiller covers more machines in the same day. You grow the fleet before you grow the team.

30% more machines, same staff
03

Your fuel bill keeps going up.

โ€œDieselโ€™s up again, and the vans are out the same hours as last year.โ€

WITH ROUTE PLANNING PRO

Fewer stops, driven in the shortest order, with traffic taken into account. Every visit you skip is a drive you donโ€™t pay for.

Routes follows demand
04

Your routes live in one driverโ€™s head.

โ€œOur best refiller left. The new guy visited everything to be safe, and fuel doubled.โ€

WITH ROUTE PLANNING PRO

What your drivers know โ€” site hours, priorities, service times โ€” goes into the system once. Anyone can run any route, and sick days or holidays stop being a crisis.

Reschedule in seconds

Manual vs automatic route planning

Planning a route is the same six steps for every operator. The difference is who does them, and how.

Manual route planning

Memory, last visit and a call to the driver
All machines are visited
One person, one hour a day building tomorrowโ€™s routes in Excel
Full van
Paper, a message, or a morning phone call
Someone is sick or a site is added: complex rescheduling
Wasted trips Higher fuel bills More staff as you grow Sold-out machines Depends on one person

Automatic route planning

Every machine reports its stock and status to Vendon Cloud
Only machines that hit a trigger: low stock, alert, priority
Built for you every day, from the rules you set once
Only whatโ€™s needed
On their phone before the shift starts
Reassign or add a stop; the route recalculates
65% fewer wasted visits Save on fuel Less staff per route Fewer sold-outs Anyone can drive any route

How Route Planning PRO works

Person holding Vendon IoT device
1

Live data from the machines

Stock, status and alerts from every machine on Vendon Cloud decide who needs a visit โ€” not the day of the week.

The preview of Vendon Cloud Automatic route planning for vending and coffee businesses
2

Routes get built automaticaly

At the time you set, each refiller gets a route: shortest drive, inside working hours and site opening times, traffic taken into account.

Vending operator planning a service route in the Vendon Cloud mobile app, which shows machines needing a visit as numbered pins on a map
3

Each refiller gets their route

Stops in order and the pick-list are on their phone. They load what each machine needs and go.

Real results from real operators

Rainer Sauer, CEO of Kaffeemax, next to coffee machines

Kaffeemax

Germany ยท 500+ machines ยท on Vendon since 2014

โ€œThe most powerful tool for us is Route Planning. If employees are sick or on vacation, we can reschedule and rearrange things in seconds.โ€

Rainer Sauer, CEO, Kaffeemax

30%more machines, same staff
40 โ†’ 20 minper refill
102,120 โ‚ฌsaved in year one
Read the Kaffeemax story โ†’
Dirk Hensing, Managing Director of Hensing, next to vending machines

Hensing

Germany ยท several hundred machines ยท on Vendon since 2016

โ€œWe were actually able to service more vending machines while reducing the staffing required per route.โ€

Dirk Hensing, Managing Director, Hensing

Moremachines on every route
Fewerpeople per route
Read the Hensing story โ†’
blank

Every unnecessary drive is margin you hand to the petrol station

Fully automatic routes mean fewer drives, fewer refillers per route and no time lost planning routes that the system can optimise automatically.

Questions before you start

How are the routes made?

Every machine reports its stock and status to Vendon Cloud. Machines that hit a trigger you set (low stock, an alert, a priority) go on the list. At the time you choose, the system builds a route for each refiller: shortest drive, inside their working hours and the sitesโ€™ opening hours, with traffic taken into account.

What do I need to get started?

Machines connected to Vendon Cloud, and someone who knows your fleet to set the rules once: stock triggers, priorities, site opening hours, and each refillerโ€™s working hours and start point.

How does it decide which machines to visit?

By the triggers you set: stock below a threshold, a machine alert, a priority level. Need a visit anyway, for a new site or a complaint? Plan a Visit adds any machine to the next route.

Does it take traffic into account?

Yes, when the route is built. It doesnโ€™t re-route a van mid-day, so your refillersโ€™ judgement still counts on the road.

Is this the same as dynamic routing?

Yes, thatโ€™s the industry term for routes built from live machine data. Route Planning PRO builds the routes for you and sends them straight to your refillersโ€™ phones.

What happens if a refiller skips a stop?

The system doesnโ€™t track execution during the day; the machineโ€™s stock will put it on the next route.

Are the routes assigned to my staff?

Yes. Each route is built for a named refiller, using their working hours, start point and the machines they cover. If someone is off, reassign their stops to a colleague in seconds and the routes recalculate.

Can I change a route after itโ€™s made?

Yes. Add a stop, move it to another day, hand it to another refiller or change the order. The route recalculates and checks it still fits the working day.

Ready for demo? Letโ€™s connect!

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